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Hearing Aid Repair and Maintenance

Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit your audiologist to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want your audiologist to evaluate the extent of repairs needed.

Common hearing aid issues

You may try to turn the hearing aid on in the morning and find that there is no sound. If you happens, first check your battery or make sure your hearing aid is charged, if applicable. Next, check the wax stop to see if it is clogged with wax. Only a small amount of wax can block the hearing aid speaker. If you see wax build-up, wipe off your aid and replace the wax stop rather than try to clean it. Often, this will fix weak output or no sound at all.

If the aid is still not working properly, please call our office and schedule an appointment. We can often see you the same day to evaluate the problem. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair. Your audiologist can help determine what kind of a repair is necessary. You can be fit with loaner hearing aids while yours are sent for repair, if necessary. This are fit to your hearing loss and are no cost to use. If your hearing aids are under warranty, there is no charge to have them repaired in-office or by the manufacturer.

If you are experiencing a problem with your hearing aids and Smartphone or accessory connectivity, please schedule an appointment to evaluate the problem and bring the phone and/or accessory with you to the appointment.

Transfer of care service

If you currently have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to have them repaired depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new 1-year warranty. We offer 1,2 and 3 year Transfer of Care plans which are a cost effective means for hearing aid maintenance and follow-up service. If you are new to the area or interested in finding a new provider for your service, please contact us.