About Us

We are here for one purpose: to serve our patients. Our goal is to provide you with the best possible hearing care we can, based on your individual needs. We provide a comprehensive array of services related to evaluation, rehabilitation, and prevention of hearing impairment.

We are a very social group.  Give us 5 minutes of free time and we can often be found clustered around the front desk talking to each other or to anyone who will listen to us.  And that is precisely why we are doing what we do today.  Nothing would create a greater void in our lives than the inability or diminished ability to join in a conversation.  And we are passionate about making sure that we fix that problem for everyone who comes our way.

Jean Z. Couchman, Audiologist - Hearing Solutions, PLLC

Jean Z. Couchman, M.A., FAAA

Audiologist/Hearing Aid Specialist

Jean has been providing audiology services in the Richmond area since 1980 and established her private practice in 2007. She is a founding Fellow of the American Academy of Audiology, is certified by the American Board of Audiology, and also holds Virginia licensure as an Audiologist and Hearing Aid Specialist. She has experience in evaluation and treatment of hearing loss in all ages through her work at Children’s Hospital of Richmond, and 14 years of experience with a large Ear, Nose and Throat physician practice. She has extensive experience in hearing aid fitting and service.


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Lori DeNise

Patient Coordinator

Lori has specialized in office management since 1999, and is the friendly voice you will hear when you call to schedule an appointment. She will answer any questions you may have about insurance or referrals and will ensure that you have a professional and personalized hearing health care experience, because that’s what you deserve.


Developing a Long-Term Partnership

When it comes to your hearing, your choice of a hearing healthcare professional is one of the most important decisions you’ll make. Since a hearing aid can’t be prescribed like eyeglasses, the proper hearing aid recommendation and fitting is highly dependent on the judgment and skill of the professional selecting the instrument. We test your hearing, select, and dispense the hearing instrument best suited to your personal, professional, cosmetic and financial needs.

Your Goals Are Our Goals

We promise to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe. If that solution includes hearing aids, then we are committed to recommending the technology that:

  1. Works best for your level of hearing loss;
  2. Complements your lifestyle and…
  3. Fits within your budget. Your satisfaction is our ultimate goal.

Continuing Education

Although we’re smart enough to know that we don’t know everything.  We’re dedicated enough to try!  To make sure we stay on top of both the the latest advances in technology and the current research related to hearing we attend many conferences, seminars and conventions every year.  In addition we belong to a variety of professional organizations that provide us with a wealth of information.

  • American Academy of Audiology (AAA)
  • Hearing Loss Association of America (HLAA)
  • American Speech-Language Hearing Association
  • American Board of Audiology